Last updated: 8 October 2026
About this policy
This Privacy Policy explains how information is handled when you visit otivemedia.com, use our website tools or contact Otive Media. For a privacy question or a request about information you have provided, use our contact page or contact Otive Media on WhatsApp.
Information you provide
Depending on how you interact with us, you may provide your name, email address, telephone number, business details, website address, answers to marketing questions and the contents of your messages. Newsletter sign-ups provide an email address. If you request a marketing score, the information and answers you submit are used to prepare your result and discuss your marketing needs. Please avoid sending sensitive personal information in a general enquiry.
How information is used
Information submitted to Otive is used to respond to enquiries, provide requested information or services, discuss projects and maintain the records needed for those interactions. If you choose to subscribe to a newsletter, your email address is used to send updates. You can ask us to stop sending marketing messages, or use an unsubscribe link where one is provided. Website usage information helps us understand how visitors use the site and improve its content and performance.
Website information, analytics and cookies
Visiting a website can generate technical information such as your IP address, browser and device information, pages visited, referring pages and access times. Hosting and website services may process this information to deliver pages, maintain the site and detect misuse.
This website loads Google Analytics, which uses cookies and related technologies to measure website activity. Google explains the information it receives in How Google uses information from sites that use its services. You can manage or delete cookies through your browser settings and use the Google Analytics opt-out browser add-on where supported. Blocking cookies or scripts may affect some website features.
Forms may use Google reCAPTCHA to help prevent spam and abuse. When reCAPTCHA runs, Google processes information for risk analysis and sets a necessary cookie. See Google’s Privacy Policy and Terms of Service.
Service providers and external services
Website hosting, email delivery, analytics, form, booking and chat services may process information needed to operate their features or handle your request. The site uses Hostinger website services and Google analytics services. Their processing and storage locations may differ from your country; the relevant provider’s privacy notice explains its practices.
If you contact us through WhatsApp, Facebook, Instagram or another external platform, the information you provide is also handled by that platform under its own privacy notice. External links and embedded services have their own privacy practices. Review those notices before sharing information through them.
Retention and privacy requests
How long information is needed depends on the purpose of the interaction, whether a project or enquiry remains active, and any applicable record-keeping requirements. Third-party services may apply their own retention settings. Contact Otive if you would like information about the records associated with your enquiry.
You can request access to, correction of or deletion of information you have submitted, or ask about available privacy choices, through the contact options above. Please identify the enquiry or interaction concerned so we can locate the relevant information. We may need to verify a request before providing or changing personal information. Applicable rights, exceptions and response periods depend on the law that applies to your request.
Changes to this policy
We may update this policy when the website or its information practices change. The date above identifies the current version.